In a bid to appreciate its esteemed customers during the 2015 customer service week from 5th – 9th October, Red Star Express Plc has commenced an exercise to appreciate its customers.
This celebration is internationally recognized, devoted at appreciating loyal customers. It is celebrated in over 40 countries across the world, and Nigeria is not left out. Red Star Express is using the platform to connect and strengthen relationship with their esteemed customers leading to a significant growth.
The Managing Director, Mr. Sule Umar Bichi, in his address stated that he feels honored by its customer’s preference for Red Star Express and its subsidiaries as their preferred logistics service provider.” He further reiterated that, “our customers’ business is much appreciated and Red star is committed to giving its best in meeting each logistics needs”. Customers are urged to please give feedback which will go a long way to help serve them better.
“We treasure our relationship with you and we hope to continually add value to sustain the relationship. Red Star’s goal is to absolutely and positively make every experience outstanding by doing whatever it takes to satisfy our customers.”
Based on the growing needs of today’s business, Red Star Express has made major advances in its operations to enhance the ease of doing business. In recognition of the ever changing needs of its customers, coupled with the wind of E-commerce that is fast blowing across the world and the recent landmark events in the power sector, huge investments are being made in the areas of technology, manpower, vehicle fleet and equipment, all in the bid to serve customers better.
Red Star Express started operations over twenty-two years ago, with just a handful of customers, and has grown to over 15,000 corporate and retail clients across all sectors of the economy. It is a premium logistics solution provider in Nigeria in terms of revenue, network coverage and market share in the domestic and international market. It enjoys a domestic strength of 169 offices in Nigeria, deliveries to additional 1,500 communities, over 1400 highly trained personnel and over 500 vehicle fleet.