Total Nigeria PLC bags best customer service award

Total Nigeria PLC bags best customer service award

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On October 14, 2016 Total Nigeria Plc was recognized by the Nigerian Customer Service Awards as the Best Customer Service Company in the Nigerian Oil & Gas sector for the third time in a row. The company had previously won this award in year 2014 and 2015.

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Selection for this award is based on stringent parameters that involve two stages. For the first stage, opinion polls are derived from a large sample size that includes all 6 geo-political zones and 36 states in Nigeria. While for the second stage, short-listed companies are visited by mystery shoppers who pay particular attention to ambience, availability of various payment methods and efficient rendering of services at their outlets.

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